Role Players 2018

Joy Chakraborty is currently holding the position of Chief Operating Officer after holding the position of Senior Director - Operations of P.D.Hinduja Hospital & Medical Research Centre. He joined as Deputy Director - Administration in Hinduja Hospital in March, 2007. Subsequently he has served as Director – Administration. He is overall responsible for operations and implementation of business strategies of the hospital. He works very closely in the quality improvement processes and projects for the hospital. He also manages logistics and marketing function of the hospital. He is passionate in nurturing new ideas and thoughts for experiments in the process of healthcare delivery. His current responsibility is to ensure optimal level capacity utilization of hospital resources. He is also keen in developing knowledge management in healthcare along with creating trained human resource pool for the sector especially for the segment of allied health professionals. Prior to joining Hinduja Hospital he has had 9 years of experience in working for Sri Ramachandra Medical Centre (SRMC), Chennai associated with Sri Ramachandra Medical College (Deemed University).

Before starting his career, he completed his Post Graduation in Healthcare Management and subsequently P G diploma in Marketing & Sales Management after obtaining basic degree in Human Physiology from Kolkata University. Subsequently he has attended advanced management program in Finance (Finance for Business Leaders) from IIM, Ahmedabad. He has undergone advanced Executive Education from Harvard Business School in Managing Healthcare Delivery.

Joy is currently, Chairman- Healthcare Initiatives of CII (Western Region), Member of National Healthcare Committee of CII; Secretary of Association of Healthcare Providers of India (Maharashtra & Goa); Member of Advisory Board of Healthcare Programs (IIM-Calcutta); Member of Industry Academia Board (XLRI – Jamshedpur). He is also a Member of the Accreditation Committee of NABH and Health Sector Skill Council (HSSC); Advisory Board Member – National Educational Policy, Medical Education, Ministry of HRD, Govt. of India. Additionally he is a member of prestigious bodies like American Society for Quality (ASQ) and Academy of Hospital Administrators. He has been invited in the board of studies and many other positions in various academic institutions across the country. He has also worked very closely with Harvard Medical International for the improvement of healthcare outcome. Joy has been awarded Rashtriya Sanman Award by National Education & Human Resource Development Organization.

Joy has travelled Europe, Africa and South East Asian and Middle East countries as a member of the delegation team of government and nongovernmental organization for the promotion of exporting healthcare. He has been invited as speaker in different conferences and seminars in prestigious institutions.